Quality > Certification

Lasting customer satisfaction

• We provide products and services in the required quality, scope and time as contractually agreed.
• We put the customer’s requirements first in the decision-making process.
• We maintain partnerships with customers that prevent problems and promote mutual trust. Customer satisfaction is monitored and evaluated.
• All measures are taken without delay to effectively prevent complaints or grievances from customers and to meet their expectations.

Cooperation with suppliers

• We provide products and services in the required quality, scope and time as contractually agreed.
• In business relationships, we prefer suppliers qualified for the Quality Management System.

Motivation of employees

• Employees are continuously trained in methods and tools for process improvement.
• We create suitable working conditions that support the development of initiative and creative thinking, motivate employees to continuously improve the Quality Management System.

Prosperity of shareholders

• We strive for long-term shareholder prosperity, based primarily on rising share prices.

Constant improvement

• In quality management, we apply a process approach with the principle of continuous improvement of company processes.